They appear under " Network " folder and open without password. AND this is a design limitation/feature of Unix/Linux operating systems. The WD My Cloud service is enormously popular because it's so convenient, allowing both business owners and individuals to store their files, perform periodic backups, and of course, access their data from anywhere in the world. Do you have any other MyCloud users set up? Via Windows/File Explorer I can now access my files on the WDMyCloudMirror (great). You can set a strong WiFi access password. I have been having trouble gaining access to my WD My CLoud via my computers file explorer. If you don’t want your sensitive data to be hacked then don’t put it on a device that has (how ever remote) access to the internet or that others can potentially gain access to. Simple instructions are required and not the difficult instructions in the manual. Case solved and closed from my side. Be sure to do backups anyway. To do this, open Windows Explorer, click on "This PC" and then press the top of the tab "Computer" to "network drive". As I learn to use this device then I may come back with some harder questions. Giving read/write permissions allows that user the ability to upload, download, edit, and delete any files within folder or share. From an SD Card – Using the WD My Cloud Mobile App (Android) Import all files on an SD card to your drive using the WD My Cloud mobile app. From my desktop using windows 10 I have mapped my WD My Cloud device in order to see the folders. (I have no user and password in my windows and not connected to any microsoft account). Yes, only admin can do that. Giving read/write permissions allows that user the ability to upload, download, edit, and delete any files within folder or share. You don’t need to use the admin credentials. The WD My Cloud app is what allows you to access your data while on the go. These range from creating Users through the My Cloud Dashboard, to using the MyCloud.com web portal to using the My Cloud Desktop or WD mobile apps for iOS and Android. Thank you cpt_paranoia and Bennor for your advice. is it possible? We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Thanks a lot for your comments. Access files/folders on WD my cloud home on local computer. Configuration of what? As explained earlier in the thread. So far I need to make public the folder and than no user/password are requested at all, but in that way I´m leaving public a private folder, ans there is no privacy and takes a lot of time to go back to non public. It takes FOREVER. Did you use only those user credentials to connect to shares? Each user wanting to use the device app needs to install the app independently. That is debatable. My Cloud Web access. End results, my My Cloud is back. Also see the My Cloud Learning Center (http://learn.mycloud.com/) which has information on how to access the My Cloud remotely. You wouldn’t have a single folder to hold everyone’s stuff, but you would have a single device. You enable remote access if not enabled through the My Cloud Dashboard. Windows does not allow mixed credentials for a network device. Unmap your public drive, and remap all drives, forcing the use of your MyCloud credentials. I can access it using the app, but I want to access from the network on my pc so my wife can move her file from anywhere . Power On Your WD My Cloud. WD My Cloud GPL Source Code - Supports 2.xx.xx. The next step in the WD My Cloud setup is to power on the device. I can access it remotely and I know how to do that. I will go to the section that you proposed to delve further. We are a lot closer to a solution now but one more question if I may. The My Cloud mobile app is available for both iOS and Android. It is kind of confusing. You'll see the power light blink on as it runs through its internal startup. The help from all of you was much appreciated. Any time one allows a network device to have inbound remote access from the Internet they are opening up a potential exploit hole in their network. I have given cloud access to my family following the instructions in the dashboard, so they have access via the app. I will need to warn my family not to delete any of the files in the shared folder. WD Access for Mac. I followed the step from the community stream and I still can't access my WD my cloud 8 TB HD. Generally if one is using WiFi their traffic can potentially be intercepted and if one is determined enough they could possibly exploit certain vulnerabilities to crack that WiFi signal and get onto one’s encrypted WiFi network. Things like ensuring NetBIOS over TCP/IP is enabled. Tap SD Card, and then tap Import. I would like to access to any folder, no matter the folder is public or not. Simple instructions are required and not the difficult instructions in the manual. Now I cannot even fiddle with how it is mapped to my Sonos system. So if you use a WD My Cloud or My Cloud Mirror, is the name of the trash "RecycleBin - Volume_1". I had a personal WD My Cloud for a while working as a NAS and I recently added a second Hard Drive for redundancy. Your deleted files access, you need to connect this folder as a network drive. There are a number of ways to access the My Cloud remotely or to provide one direct access to a specific file on the My Cloud. Did you make sure you had no other credentials associated with the MyCloud (using Windows credentials manager)? But my question is how do I allow my family members to access this file remotely so that they can upload pictures and view each others picture in this folder? Step 1: Establishing a connection with your Windows 10 device. First up, you want to plug in your WD My Cloud drive into a power socket, and then plug in one end of the supplied ethernet cable into your router, and the other end into the dedicated ethernet port on the back of the NAS drive. The My Cloud User Manual explains the process. You configure that User’s access (full access, read only access, no access) to Shares through the My Cloud Dashboard. If you haven’t done so already, read the My Cloud User Manual (https://support.wdc.com/product.aspx?ID=904) to learn more about the My Cloud and how to use its various features including remote access. These range from creating Users through the My Cloud Dashboard, to using the MyCloud.com web portal to using the My Cloud Desktop or WD mobile apps for iOS and Android. I used to be able to access my files by selecting the drop-down menu on the network tab in the file explorer; however, recently when I click the drop-down indicator it simply disappears and I cannot gain access. You’d have to tell them not to fill your drive up with their stuff, though; there’s no quota mechanism on the MyCloud…, Powered by Discourse, best viewed with JavaScript enabled, https://support.wdc.com/product.aspx?ID=904, How to share files in a My Cloud device using MyCloud.com. The only configuration I did yesterday by using ADMIN user has been the only one to access my files in a local way by providing the corresponding password. You enable that User to have remote access through the My Cloud Dashboard. There are no real simple instructions. See images below, click on, tap or activate images to enlarge them. This answer explains how to use MyCloud.com to share files stored in a My Cloud device. The device may fail at any time, just like any other piece of electronic equipment or HDD…. Scroll down and choose Network Reset, and confirm by Clicking Reset Now. As to the issue of network security or public access to the My Cloud. I wanted to make sure my data is stored in 2 places in case one of the drives fails. If that is so, this is enough answer. I have read but not understood the sharing section in the manual and I am hoping that someone on this forum can explain to me in simpler terms what each of us has to do. Click on tap or activate image to enlarge it. I have been sitting two days and tried everything under the sun but nothing helps. That means each person uploading to my MYCloud device and being able to view others pics. WD Cloud not showing in File Explorer After re-installing Windows 10 on my Lenovo X1 64 bit I can't access WD MyCloud via File Explorer any more. For accessing the My Cloud through Windows File Explorer one uses the user name and password created for the User on the User tab in the My Cloud Dashboard. So far, in all cases when the folder is not public (according to WD My Cloud configuration) , it is requested a user and password, which data is talking about? To make it, you have two available ways. How secure is the My Cloud from public hacking? To start accessing your files: Download the My Cloud mobile application from your smartphone or tablet’s app store; Log into your MyCloud.com user account; From the device listing menu, select your My Cloud device This answer explains how to access the Dashboard on a My Cloud device. Hi everyone, I am currently using a mycloud ex2 in my local network, I want to explore more features of it, as (if it is possible) using it as a remote cloud to save/access loads of files remotely and instantly. As you have already been told you can use mycloud.com to share. WD My Cloud is really a great way for people to store and share important files, especially when they need to collaborate with different computers. I am very new to this device and bought it mainly for backup but we recently had a family holiday where lots of folks took lots of pictures on their phones and we would like a central place where we can all share them. WD Access for Windows. ed the public share without providing your MyCloud credentials, windows will not let you access a private share with the MyCloud credentials. When I connected this second Hard Drive, I mapped the new Shares onto my computer and started to transfer files. Thanks to all of you, I will need to warn my family not to delete any of the files in the shared folder. Among many other reliable brands, My Cloud EX2 Personal Cloud Storage from WD assures high-performance, along with a two-bay NAS that has its unique way of working. I would like to access to any folder, no matter the folder is public or not. After a few moments, the light will stop blinking and remain constantly on. If I leave this box unticked so that they can view only can they still upload? User creates account and logs into MyCloud.com where they see the various Shares they were given access to and can upload/download files. User access rights, using the Dashboard? Step 1. Powered by Discourse, best viewed with JavaScript enabled, Windows 10 - Access to "WD My Cloud" Folders, How to access the Dashboard on a My Cloud (single bay) device, https://support.wdc.com/product.aspx?ID=904, Can't Access Personal Folders Through Windows Explorer, Compilation of Windows 10 Methods, Steps and Solutions. I configured windows to access with no user/password request to non public folders (according to WD My Cloud configuration) and not working at all, still asking. And that if someone has the mycloud desktop app they would still need to hack my identity or manage to impersonate someone that I have given access to before being able to access the mycloud drive? For Windows 10 see the following discussion that has some suggestions of things to check and configure on Windows 10. without first hacking the WiFi network (I understand that this depends on a number of things that I can do or not do)? If I tick this box then I assume it allows them the ability to delete files which I do not want. The WD My Cloud service is enormously popular because it's so convenient, allowing both business owners and individuals to store their files, perform periodic backups, and of course, access their data from anywhere in the world. The WD My Cloud personal cloud storage system is a high-performance system providing secure wireless access to your media and files from any computer, tablet, or smartphone when it is connected to a wireless router. So, the same admin and password you use to access in the dasboard, use them in the folders you try to access, just make sure that admin user is allowed for the folders you want to access. If you haven’t read the My Cloud User Manual (https://support.wdc.com/product.aspx?ID=904) it is advisable to do so as it explains how to use and configure the various features/options of the My Cloud device. If I got it right this means that no-one can just surf onto the mycloud device without first hacking the WiFi network (I understand that this depends on a number of things that I can do or not do)? Yes I have a share folder and I have all my pictures of this family holiday in it. For local network access to a My Cloud the easiest method of access is to map Shares to the PC. able to do so as it explains how to use and configure the various features/options of the My Cloud device. On your mobile device, launch the WD My Cloud mobile app. All I wanted was to map the mycloud device as a network drive. Once account is created on MyCloud.com one can also use the WD app for iOS or Android, the WD My Cloud Desktop software, or WD Sync to access the My Cloud remotely. ACCESSING YOUR CLOUD REMOTELY Accessing Your Cloud Remotely Enabling Cloud Access for the My Cloud Device Configuring Cloud Access for a User Access Your Files with iOS and Android Mobile Apps This chapter explains how to set up the My Cloud device for remote access and describes some of the ways you can take advantage of its many capabilities. Method 1: Transfer files from WD my cloud to external drive using the traditional copy and paste. WD 40TB My Cloud EX4100 Expert Series 4-Bay Network Attached Storage - NAS - WDBWZE0400KBK-NESN Centralized storage with anytime, anywhere access Integrated 1.6 GHz Marvell armadaARMADA 388 dual-core processor and 2GB DDR3 Memory It is built up with WD Red NAS hard drives along with a complete suite of apps that works with its own style in a 24x7 NAS operating environment. Have you used Admin to give them appropriate access rights to the desired shares? So far, in all cases when the folder is not public (according to WD My Cloud configuration) , it is requested a user and password, which data is talking about? Type regedit in the search box and select the top result in the … If this is your problem, the error message will have an explanation. Any ideas are welcome, and I also wonder if anyone from the outside world that I have not given access to my private network can see the files in the public share on my mycloud device? That is a larger discussion on security of one’s home network including router configuration and various potential security vulnerabilities of both the My Cloud and of other local network equipment. This makes for quick access using Windows File Manager. Change the Registry Setting. It is baked into the system, and you’ll find that true on any system that uses a Unix derivative operating system. The only configuration I did yesterday by using ADMIN user. BUT you do need to use the SAME user credentials for every share you connect to (provided that user has the required access rights). Product Firmware Product * If your product is not listed above, please visit the product page. Which brings us to… Install The WD My Cloud App. There are a number of ways to access the My Cloud remotely or to provide one direct access to a specific file on the My Cloud. The answer is no. From my desktop using windows 10 I have mapped my WD My Cloud device in order to see the folders. Today, I was testing once again, considering the information from Bennor, although is not very clear you have to use the ADMIN user and password, I tried that and it is working now. In the Already Added section, swipe MyPassport and tap the settings icon. Generally one should, regardless of the device, practice good security measures for sensitive data. This article explains the purpose of a Dashboard. I only want others to be able to access this one folder on my MyCloud and I want to restrict it to named family members - ideally I would like to be able to tell them “go to this website, enter your name/password and do this to upload or view this folder.” Can anyone help me please. You can choose never to use WPS to connect devices.